Mary talked about Winning Friends and using it as a leadership philosophy. Comment:
She talked about how to convince someone (for example: a commissioner) to say yes to your request by getting to know who they are and getting them to talk about themselves. The feeling that gives them will leave them remembering you because we all like to talk about ourselves. This gives them a connection to the library, so when asking for my request again, they may say YES!!!!!
I had it saved as a draft.....here it is.
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